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To unsubscribe from our email list, simply click the "unsubscribe" button located at the bottom of any of our marketing emails. Alternatively, you can reach out to us via email, and we’ll assist you with your request.
If you have a working CPAP machine that is no longer in use, please consider donating it to a local hospital. Many hospitals accept these donations, clean the machines, and provide them to patients in need. We recommend contacting the hospital in adv
Unfortunately, as an online company with a warehouse that requires upfront payment, we are unable to directly charge insurance for your purchase. However, we can provide you with an invoice after you have completed your payment, which you can then fo
If you require a receipt for insurance reimbursement, please email us with the subject 'invoice' and your order number, and we will send you a PDF invoice that you can print out for your records.
Verifying the legitimacy of a promotional email from our company is important to ensure the security of your personal information. You can confirm that an email is legitimate if it originates from our official email address. If you receive a gift car
If you're unable to reset your password because you haven't received a reset link, make sure to check the email address associated with your account. The reset link will be sent to the registered email address on file. Occasionally, the reset link ma
At this time, we do not have any retail locations or offer any type of pickup services. Our warehouses are located in the Greater Toronto Area and we ship to anywhere in Canada!. If you're interested in trying out a massage chair, please send us an
We aim to provide a seamless and user-friendly experience for all our customers. If you encounter any issues, please reach out with specific details so our team can address your concerns effectively. Your feedback is invaluable in helping us improve.
All servicing of medical devices purchased from our shop is conducted through the manufacturer's authorized service centers. While most of the service facilities are located in Ontario, there are others spread across different provinces, as well as s
We do not offer a Buy Back Program nor do we refurbish any type of machines such as oxygen concentrators. If you are looking to sell or donate your equipment, we recommend contacting organizations like Careica Health or local hospitals and retirement
Certainly! If you are interested in purchasing a concentrator and need it shipped to your address, we can provide you with a quote including the item's price and shipping costs.
Yes! We are a proudly family-owned and operated Canadian company based in the GTA. All our pricing is shown in Canadian dollars
Try using our internal search bar! You can find this at the top-right of any SleepEh.ca webpage. Simply type in the product name and allow the search bar to generate a few options. You will see a drop-down menu and can also hit ‘enter’ after you’ve t
All of our prices are listed in Canadian dollars as we solely ship within Canada.
At this time, SleepEh.ca does not provide vendor information or signatures.
We accept all major credit cards such as Amex, Visa and Mastercard. We also accept Paypal and use Affirm* as a payment plan to provide you with flexible options.
Your private insurance provider is likely to offer financial reimbursement depending on your insurance plan. SleepEh does not directly bill any insurance and you will need to submit the invoice to your insurance provider after your purchase to get re
In Ontario, the OHIP, ADP or ODSP program does not provide funding for CPAP purchases made online, only those purchased at local instore CPAP vendors. For all other provinces we recommend checking your respective provincial healthcare website. We hav
Many of our products are tax exempt, including oxygen concentrators and all associated accessories (such as tubing, cannula, filters, bottles, and some batteries), CPAP machines and their accessories (except for cleaners like Lumin and SoClean), Watc
For warranty information, please visit the specific product page where you will find the relevant information in the product description. If you are unable to locate the necessary information, please contact [email protected] our customer se
Our ResMed pricing is only visible once you're signed in due to certain brand guidelines we follow. By doing this, we're also able to offer special pricing exclusively for our ClubEh members, giving them even better value.
Although we do not directly deal with insurance companies, we are happy to provide you with a quote to submit to your insurance provider. This is a common request and our customer service representatives are prepared to help you with it, so please in
Yes, all the prices listed on our website are in Canadian dollars. Should you have any questions about currency conversion or any other pricing concerns, our customer service team is available to provide you with the necessary information.
Save $20.00 on your first order with us when you sign up to our Newsletter!. Once you sign up, you'll receive your Welcome email directly to your inbox. Be sure to check your spam/junk as it can sometimes make its way there. Please note, the welcome
We’ve kicked off Black Friday early to help you save and beat the rush! Right now, enjoy up to 50% off oxygen products, up to 40% off masks, up to 30% off light therapy, and up to 40% off the entire Vitruvi line. And the excitement doesn’t stop there
If a quote has been provided to you, it will be valid for 30 days.
It takes 3-5 working days depending on your bank!