In case of account access issues, such as password reset, what steps should I take?Updated 7 months ago

If you're unable to reset your password because you haven't received a reset link, make sure to check the email address associated with your account. The reset link will be sent to the registered email address on file. Occasionally, the reset link may be directed to your junk mail, so please inspect this folder carefully. 

If you continue to experience difficulties or do not receive the email, contact our customer service team for assistance.