What is the process for returning items and getting a refund?Updated 5 months ago

If your return has been approved by our team, please follow the instructions provided in your email. Be sure to clearly write your RA# on the return parcel. Without an RA#, we will be unable to process your refund.

Once your return arrives at our warehouse and is inspected, a refund will be issued. Refunds typically take 3–5 business days to appear, depending on your bank.