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When you participate in our trial program, you'll select a trial term of either 60, 90, or 120 nights for $729, $829, or $929 respectively. During this period, you'll have the opportunity to experience the benefits of the DreamStation 2 and a DreamWe
No, the DreamStation 2 machine provided in our trial program is brand new, ensuring the highest quality and hygiene standards for you, our customers.
Absolutely! If you're satisfied with the DreamStation 2 and wish to continue using it, all you need to do is inform us. Once you've made your decision, the machine is yours to keep, and there's nothing further you need to do.
Your trial period starts as soon as you receive the DreamStation 2. For example, if you receive the DS2 on the 1st of May, your 60-night trial begins from that date. We'll proactively reach out to you on the 59th day of your trial period (if we haven
Participating in our trial program allows you the opportunity to experience the benefits of the Philips DreamStation 2 firsthand, in the comfort of your own home. This trial period enables you to determine if the DreamStation 2 meets your sleep thera
Yes, the DreamStation 2 comes with a standard 3-year manufacturer's. warranty.
No! We’ve made the trial as seamless as possible for you. As part of your trial a DreamWear mask of your choice is included. You have the option of choosing the DreamWear Nasal with Headgear The DreamWear Silicone Pillow or the DreamWear Full Face.
If you decide to return the DreamStation 2 before the trial period ends, you can do so by reaching out to our customer service team.
Returning the DreamStation 2 is easy. Our customer service team will provide you with a pre-paid return label, making the process hassle-free for you. Simply follow the instructions provided to ship the device back to us.
No! The mask is yours to keep as it is single use and cannot be returned.
No, there are no additional costs for returning the machine. Once the machine is received at our warehouse, you will be refunded the full amount minus the $150.00 processing fee.
The $150 processing fee covers our processing costs with Philips Respironics as well as other associated expenses such as shipping. This fee ensures that we can efficiently manage the return process and handle any necessary administrative tasks relat
Apart from the trial fee and the processing fee for returns, there are no hidden costs associated with the DreamStation 2 trial program.
For any assistance or questions during the trial period, please contact our dedicated customer service team. They are here to support you throughout your experience with the DreamStation 2.
Not at the moment, but we are actively looking into expanding our offerings to include CPAP setups in the future. We're committed to providing comprehensive solutions to meet our customers' needs.
You won’t be able to do this yourself, but don't worry! Simply reach out to our customer service team, and we will gladly assist you in obtaining your sleep report.